Senior Project Manager/Senior Scrum Master

N-iX is seeking an experienced Senior Project Manager/Scrum Master for a hybrid, multi-stream role that combines account management support, agile team leadership, SAFe consulting, and end-to-end delivery of solution-based projects. The role spans staff augmentation engagements and solution delivery in a sophisticated multi-vendor enterprise environment, requiring someone who can establish robust delivery frameworks, coach teams to excellence, and advise the client on scaled agile practices. A solid technical understanding of IT is essential, as the managed streams have a significant technical component.

Responsibilities:

End-to-End Solution Project Delivery

Supervise solution-based projects across the full lifecycle: Discovery, MVP, first release, and support

Lead end-to-end project management applying PMP-grade practices: scope, schedule, budget, and risk management

Develop and maintain comprehensive project plans, roadmaps, and resource allocation strategies

Coordinate cross-functional dependencies and multi-vendor deliverables

Ensure project milestones align with strategic business objectives

Scrum Master – Agile Team Leadership

Act as Scrum Master for one development team, with potential extension to a second team

Facilitate all Scrum ceremonies, remove impediments, and enable teams to achieve optimal velocity

Coach cross-functional teams on agile principles while maintaining project governance

Establish and track team-level performance metrics to drive continuous improvement

Balance team autonomy with delivery accountability

SAFe Consulting

Consult the client on SAFe implementation — the teams operate within a larger SAFe environment

Support PI planning, ART-level coordination, and management of cross-team dependencies

Drive organizational agile maturity through systematic process optimization

Design and continuously improve hybrid delivery frameworks that balance agile flexibility with project predictability

Account Management Support – Staff Augmentation

Support account management of staff augmentation teams for an enterprise client

Monitor team health, utilization, and client satisfaction; manage ramp-ups, rotations, and escalations

Contribute to account governance cadence, including status reporting and periodic service reviews

Facilitate collaboration in multi-vendor environments, ensuring seamless integration of deliverables

Technical Environment

Maintain a strong technical dialogue with architects and engineers; the role requires good technical understanding of IT

Operate confidently in a complex enterprise environment: understand system landscapes, integrations, and cross-system dependencies

Assess technical risks and dependencies across streams and factor them into planning and decision-making

Stakeholder Management

Serve as primary point of contact for senior stakeholders and executive leadership

Translate business requirements into actionable delivery plans

Present project status, metrics, and strategic recommendations to leadership

Build trust through consistent delivery and transparent, proactive communication

Requirements:

Experience

5+ years combined experience in project management and Scrum Master roles

Proven track record of delivering solution-based projects end-to-end — from Discovery through MVP, first release, and support

Hands-on Scrum Master experience; experience working within a SAFe environment (PI planning, ART coordination)

Experience in staff augmentation or managed services delivery models, including account management exposure

Background in multi-vendor environment coordination and governance

Experience with both waterfall and agile methodologies in hybrid environments

Experience establishing development processes from the ground up

Technical Knowledge

Good general technical understanding of IT: SDLC, software architecture concepts, integrations, and DevOps/CI-CD practices

Understanding of modern component library development (React, Angular, or similar) — nice to have

Knowledge of enterprise data management and system integration — nice to have

Proficiency in project management tools (Jira, MS Project, Monday.com, etc.)

AWS certification (e.g., AWS Cloud Practitioner or Solutions Architect) — nice to have

AI Skills (applied to Management)

Advanced, hands-on use of GenAI in management workflows: building reusable prompts, custom assistants, and automated pipelines for reporting, planning, risk analysis, and documentation

Experience designing and rolling out AI-augmented delivery processes at team level (e.g., AI-assisted backlog refinement, estimation support, retrospective analysis, meeting intelligence)

Familiarity with agentic AI tools and AI-assisted engineering practices (e.g., Copilot, Claude, Cursor) — enough to lead teams that use them and to measure their impact on velocity and quality

Ability to evaluate AI use cases, define adoption metrics, and advise the client on AI-enabled process improvements

Sound judgment on responsible AI use in a client context: data privacy, confidentiality, and compliance constraints

Skills & Competencies

Excellence in both traditional project management and agile methodologies

Exceptional analytical skills with ability to design and interpret performance metrics

Outstanding communication and executive presentation abilities

Leadership presence with ability to influence at all organizational levels

Strategic thinking balanced with operational excellence

Ability to manage ambiguity and drive clarity in complex environments

Preferred Qualifications

PMP (Project Management Professional) certification

Certified Scrum Master (CSM) or Professional Scrum Master (PSM)

SAFe certification (SAFe Scrum Master / SAFe Agilist) or demonstrable SAFe implementation experience

Technical background (prior engineering or similar hands-on IT role) — a strong plus

Experience in technology consulting environments

Background in enterprise software development for industrial or manufacturing sectors

We offer*:

Flexible working format - remote, office-based or flexible

A competitive salary and good compensation package

Personalized career growth

Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)

Active tech communities with regular knowledge sharing

Education reimbursement

Memorable anniversary presents

Corporate events and team buildings

Other location-specific benefits

• not applicable for freelancers