Software Engineer

Esyasoft specializes in delivering AI-powered technology and analytics solutions, contributing to global energy transition projects through innovative, data-driven approaches. Our core expertise lies in the digital transformation of utility grids. As Esyasoft CIS expands its presence in Azerbaijan, we are seeking a Software Engineer to join our team. The successful candidate will serve as the primary technical escalation point for clients, supporting application, data, and integration-related matters while ensuring SLA compliance, system stability, and billing-grade data accuracy.

Responsiblities:

Provide L3 support for HES, MDMS, AMI Portal, analytics platforms, dashboards, and integration services.

Monitor and troubleshoot applications, APIs, middleware, databases, schedulers, and data pipelines.

Ensure system availability, performance, stability, and SLA compliance.

Act as the primary technical escalation point for client IT and AMI teams.

Support integrations with billing, workforce management, and other enterprise systems.

Monitor API/ESB performance, failures, message queues, and end-to-end data flows.

Coordinate with client IT teams on changes, deployments, integration approvals, and validation.

Resolve complex L3 incidents and conduct root cause analysis for recurring issues.

Monitor data quality and ensure billing-grade data accuracy and integrity.

Support data security, access control, compliance, and change management requirements.

Maintain dashboards, monitoring, alerts, and operational KPIs.

Identify performance issues and proactively recommend improvements to system reliability and efficiency.

Requirements:

Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field.

3+ years of experience in enterprise application support within SLA-driven production environments.

Strong knowledge of REST/SOAP APIs, middleware/ESB, SQL databases, log analysis, monitoring tools, and MDMS/HES systems.

Experience with production support, troubleshooting, and software release cycles.

Strong problem-solving and troubleshooting skills, with excellent cross-team coordination and communication abilities.

Ability to communicate technical issues clearly and present RCA findings to technical and business stakeholders.

Fluent in Azerbaijani and English, both written and spoken; Russian proficiency is an advantage.

Why Esyasoft Holding?

At Esyasoft, we’re transforming the energy landscape with cutting-edge solutions in Smart Grids, IoT, and more. Join a global team driving sustainability and innovation while building a fulfilling career.