Technical Support Engineer (night shifts)

🚀Technical Support Engineer (night shifts) full time position

We’re looking for a Technical Support Engineer to join our remote team and ensure smooth operation of our applications during week days.

Schedule: Monday–Friday:

00:00–08:00 (GMT+3)

Location: Remote

🎯What you’ll do

Provide prompt, professional support via chat, email, and ticketing tools

Monitor infrastructure & app health to ensure uptime and performance

Troubleshoot bugs; escalate critical issues to the engineering team when needed

Run routine checks on cloud services and resolve infra-level problems

Log incidents, track resolutions, and evolve our internal knowledge base

Partner with Engineering & QA for smooth handovers and clear communication

🧩What we’re looking for:

Сonversational English level: at least Upper-Intermediate, and if it's higher, that's even better.

6+ months experience with Python & Django OR no commercial experience but:Completed relevant courses/bootcamps (e.g., Python, Django, Databases, AWS)

Strong technical fundamentals (data types, HTTP, REST, git, basic Linux, debugging)

Hands-on projects (pet projects, labs, or internships) — GitHub links welcome

Good knowledge of PostgreSQL (or another relational DB)

Familiarity with AWS (EC2, S3) — basics are fine

Solid analytical & debugging skills

Basic understanding of REST APIs and front-end (HTML, CSS, JavaScript)

Clear communicator; comfortable working independently and as part of a team

Nice to have

Experience with Docker/Kubernetes and CI/CD pipelines

Knowledge of web app security principles

Background in Agile/Scrum environments

🎯We Offer:

Paid vacation and sick leave

We provide the equipment you need to work comfortably (if required)

We cover 50% of courses if you want to grow professionally

Regular salary reviews based on your performance

Competitive salary, depending on your experience

Always on-time payments — no delays

A normal, supportive team without unnecessary bureaucracy

If you like staying ahead of problems and owning the night shift, we’d love to hear from you.