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Contact Center Business Analyst

Conch Technologies

Location
Remote
Employment
Full-time
Level
Specialist
Category
Product & Project Management
Posted

Description

Hi Greetings from the Conch technologies Contact Center Business Analyst / Contact Center Discovery Consultant Duration:12 Months Contract Location:Remote Job Description We are seeking an experienced Contact Center Business Analyst (Senior BA) / Contact Center Discovery Consultant to support a large-scale contact center transformation initiative. The primary responsibility of this role is to lead discovery activities and document the current-state contact center environment, including customer…

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