Technical Support Specialist

Infolet

Location
Remote
Employment
Full-time
Category
IT Support & SysAdmin
Posted

Description

Czym będziesz się zajmować? You will Develop and maintain strong knowledge of the company’s software, hardware and security solutions, with a particular focus on video surveillance products and technologies Troubleshoot hardware, software and system-related issues via phone, chat, email and remote support tools Investigate and resolve technical incidents or escalate them to appropriate teams when required Document software, hardware, network and troubleshooting information in a case management …

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