Business Analyst

Senior Business Analyst

About

Good software should make complicated things feel simple.

That's what we do at ClassOwl: we take the everyday chaos of running a school and turn it into one clean platform that teachers, students, parents and admins actually love. Now we need a Business Analyst who sees a tangled process and wants to bring order to it.

We encourage you to apply if you are an agile, smart, proactive, and intellectually curious person who loves building complex systems while keeping them inherently simple.

You will work with our Business stakeholders and customers, collecting and refining requirements while still being able to make decisions independently. You will collaborate fluently in German and in English, and derive correct insights into user behavior.

Requirements

At least 4 years in a Business Analyst role

Extensive theoretical and working knowledge of BA methodologies and tools

Be able to write very well-structured and detailed user stories in the rule-oriented format

Possess strong interpersonal skills and comprehensive experience working in a team with a complex stakeholder structure

Experience creating well-organized documentation and diagramming complex flows

Familiarity with Relational Databases to be able to understand complex data structures and identify necessary changes

Bachelor’s degree; Master’s degree preferred

Experience supporting a diverse set of customers or stakeholders simultaneously

Ability to use AI tools to work faster, without compromising the quality of requirements

Fluent German; English

Would Be a Plus

Experience as a Business Analyst in the Education domain is an advantage

Familiarity with Mobile platforms

What Will You Do

Proactively work with stakeholders to identify business, solution (functional, non-functional), transition requirements, and business rules

Analyze the current state (As-Is) as well as impact analysis (To-Be) and identify gaps

Based on the analysis, be able to come up and suggest different approaches to business decisions

Thoroughly polish user stories to cover every little detail to minimize product defects

Prepare or modify existing BPMN diagrams to supplement user stories, specifications, and change requests

Prepare user stories / change requests, work with the Engineering team and Designer during the delivery process to clarify the goal, requirements, corner-case scenarios, relevant test cases, etc.

Bring structure and clarity to an existing backlog; and document implemented features