Product Owner

Product Owner

DrugCard · Lviv, hybrid format · Middle · Full-time

About the company

DrugCard is a SaaS platform for pharmacovigilance: medical literature monitoring, drug safety control, and work with pharmaceutical clients. We serve the EU and Ukrainian markets.

About the role

You report directly to the Chief Product Officer and are responsible for turning the CPO’s ideas into a product that PV specialists and clients actually use.

The CPO shapes the ideas and development plans. You conduct research, collect data from internal and external clients, prepare documentation, prepare tasks, hand them over to development, and monitor the results. Decisions that affect timelines, budget, or a global shift in priorities are agreed with the CPO.

About 60% of your time goes to backlog management and working with the development team. The rest is spent on research, analytics, AI initiatives, and client communication.

Key responsibilities

Lead new platform modules end-to-end, from discovery and scoping through release and go-to-market

Continuously improve the existing platform based on usage data, support tickets, and client feedback

Own the backlog: user stories, acceptance criteria, prioritization, grooming, sprint planning, and release coordination with engineering

Build the roadmap and OKRs within the strategy set by the CPO

Design AI-powered platform capabilities (agents, skills, automation): define use cases, evaluation criteria, and rollout plans

Own product and user analytics: activation, retention, conversion, user behavior, and drop-off points

Formulate product hypotheses, define validation metrics, and run lightweight experiments

Analyze Zendesk tickets and turn recurring themes into backlog items

Keep the platform audit-ready: audit trails, traceability, and documentation that withstands client inspections and vendor audits

Coordinate source onboarding and Source QC

Take part in meetings with clients and PV specialists and gather feedback

Support go-to-market activities for new modules

Requirements

2+ years of experience as a Product Manager or Product Owner

Experience writing user stories, acceptance criteria, and product requirements

Hands-on experience with Scrum

Experience managing and prioritizing a product backlog

Experience with product analytics and analytics tools

Practical experience with Jira, Confluence, Zendesk, and Figma

Strong hands-on experience with AI: integrating AI agents into daily work, writing task prompts, and creating task and feature descriptions with AI

English B2+

Economics or a related field of education

Nice to have

Experience in healthtech or pharmaceuticals

Familiarity with pharmacovigilance principles

What we offer

Hybrid work format: office in Lviv

Salary in USD, paid net

Accounting support

Full technical support and all necessary tools for your work

Working hours from 9:00–10:00 to 18:00–19:00

15 working days of paid vacation per year

5 sick days without documentation and 15 sick days with a sick leave certificate

4 public holidays per year (Christmas, New Year, Easter, and Ukraine’s Independence Day)

Compensation for training, certifications, and courses

Hiring process

HR interview (30 min)

Technical interview (1 hour)

Test task (up to 3 hours, AI use is allowed)

Final interview with the CEO and CTO (1 hour)

Job offer

Probation period: 3 months.

We will contact you if your experience matches our requirements. If you don’t hear back from us, your profile doesn’t fully align with our current needs, but we’d be happy to stay in touch for future opportunities.