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Onsite Desktop Support – IT End User Services

VB Spine

Location
Remote
Employment
Full-time
Category
Other Tech
Posted

Description

What You’ll Do: Identify, research, troubleshoot, and resolve desktop, laptop, peripheral, application, and end-user technology issues. Respond to IT service tickets, incidents, requests, and escalations while maintaining timely, accurate documentation and strong service levels. Provide on-site walk-up and deskside support to employees in the Warsaw office. Provide remote support to employees across Europe. Serve as the first local point of contact for technical escalations and on-site project …

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