Junior Business Analyst /Project Manager(CRM)

Dynamica Labs invites a Business Analyst /Project Manager(CRM) for the implementation of Microsoft Dynamics 365 CRM system to our clients. This position is for those currently working in roles such as Dev, QA, IT BA, IT PM, Technical Support Specialist or similar. We provide comprehensive training for transitioning into this role.

FUNCTIONAL RESPONSIBILITIES:

Participation in projects for the implementation of Microsoft Dynamics 365 CRM system.

Configuring the Microsoft Dynamics 365 CRM system to fit the client's business processes.

Interaction with the development department in terms of writing tasks for system customization, controlling deadlines and quality of execution.

Building strong relationships with clients to ensure excellent service levels.

Meeting deadlines and reporting on completed work.

WHAT WE EXPECT FROM YOU:

1+ year of experience in IT field

Desire to continuously learn new things

Technically savvy

English language proficiency at the upper-intermediate level or higher (Communication with English-speaking clients)

Higher education in technical fields (IT or related)

WOULD BE A PLUS:

Experince working with CRM systems

Experience as a IT PM/IT BA

BENEFITS:

A London based company, Microsoft Solutions Partner for Business Applications

UK and US based clients only

Opportunities for self-realization, professional and career growth

Skilled management and mature processes

Interesting and diverse projects

Friendly team

Transparent payment system

Remote work

Paid public holidays, annual leave, sick days

Guidance, mentoring and training for Dynamics Sales and Marketing, HubSpot, ClickDimensions, MS PowerApps