IT Security Systems Administrator

About Softprom

Softprom is a value-added IT distributor founded in 1999 and headquartered in Vienna. For 27 years, the company has operated across Central and Eastern Europe, the Caucasus, and Central Asia — today spanning 33 countries, with a team of 150+ professionals, 120+ global technology vendors, and 1,200+ IT solutions across five practices: cybersecurity, cloud services, IT infrastructure, security systems, and CAD & graphics.

About the Role

We are looking for an IT Security Systems Administrator to manage and continuously tune our security infrastructure — from WAF and EDR/XDR to firewalls and vulnerability management — and to keep our security monitoring, documentation, and incident response running smoothly.

Requirements

University degree or equivalent experience in Information Technology and Security (Security+, CEH, or vendor certifications such as Imperva Certified or CrowdStrike CCFA/CCFR)

3+ years of hands-on experience administering security infrastructure (WAF, EDR/XDR, firewall, SIEM, DLP)

Experience with vulnerability management / patch management

Experience with IAM / access control

Knowledge of GDPR

English — B2/C1 level

Nice to Have

AWS infrastructure management

Forensic investigation experience

SIEM query languages (SPL, KQL, etc.)

Experience with vulnerability scanners (Nessus, Qualys, or similar) and scripting (Python, PowerShell, Bash)

Experience implementing ISO 27000 procedures

Knowledge of OWASP

Penetration testing experience

Responsibilities

Configure and tune WAF rules, EDR policies, and firewall rules

Manage vulnerabilities: scanning, prioritization, and remediation tracking

Perform security monitoring and log review — a core part of the role regardless of whether a SIEM is in place

Coordinate patch management

Document and maintain security policies

Evaluate and onboard new vendors and tools as the company's toolset grows

Investigate and respond to security incidents

Deliver internal security trainings

Working Conditions

Legal employment

3-month probationary period

Remote work format

Schedule: 9:00–18:00 Kyiv time

Company-sponsored certification budget

Reports to the IT Director