Helpdesk Intern
- Location
- Not specified
- Employment
- Full-time
- Level
- Student
- Category
- IT Support & SysAdmin
- Posted
Description
- Respond to and track end-user IT support requests;
- Provide first-level technical support for Windows 10/11 operating systems;
- Support users with Microsoft 365 applications, including Outlook, Teams, and OneDrive;
- Assist in troubleshooting common hardware, software, and network connectivity issues;
- Support the installation and configuration of computers, printers, and other office equipment;
- Provide onsite and remote technical support under the guidance of the IT team;
- Log, update, and monitor support requests through the IT ticketing system;
- Maintain IT asset inventory and equipment records;
- Assist with software installations, updates, and basic technical documentation;
- Participate in IT support and infrastructure-related projects;
- Escalate complex technical issues to senior IT staff when necessary;
- Support the day-to-day operations of the IT department.
Apply at the source
This role was published by Prosol and listed via Careera. Applications are handled there, not on this site.
Original posting: https://careera.az/job/helpdesk-intern