Business Analyst / LATAM market

About us

We’re an international team of developers and QA engineers working across Mexico, Israel, and Ukraine. Together we build and grow the web and mobile products of one of the largest iGaming operators in Mexico.

One of our key products is a new CMS with a layout management system that we built from scratch, shaped directly by the needs of the business.

Our platform serves millions of users, so every requirement we write has a real impact on how people play, pay, and come back.

About the role

We're looking for a Business Analyst to join our product team. You'll turn business needs into clear, buildable requirements for our iGaming platform. You'll work between business stakeholders and the delivery team, and own requirements from the first workshop through to release.

What you'll do

Gather requirements through interviews and workshops with stakeholders

Write user stories with clear acceptance criteria, use cases, and functional and non-functional requirements

Break epics down into backlog items in Jira and lead refinement sessions with developers and QA

Specify the necessary integrations: REST API contracts, JSON data, errors, and edge cases. This includes internal services and third-party entities, such as game providers, IMS, and others

Create prototypes and user flows to validate solutions before development starts

Support the team during implementation, clarify requirements, and manage change requests

Check delivered functionality against requirements and take part in acceptance testing

Keep product documentation in Confluence current and structured

Must have

3+ years of experience as a Business Analyst (we’ll also consider a strong candidate with 2 years)

1+ year in the gambling / iGaming domain (casino, sportsbook, bonuses, wallet, payments) is must

Strong experience writing user stories and acceptance criteria

Confident use of Jira and Confluence

Practical understanding of REST APIs and JSON: reading API docs is must

Practice experience with development tools (Chrome dev tools or any other) is must

Good understanding of the SDLC and Agile (Scrum, Kanban)

Attention to detail and the ability to find edge cases before developers do

Hans on experience with regulated markets (self-exclusion, Cool-off / time-out, etc). Familiarity with Gaming Laboratories International is must

English: Upper-Intermediate (B2) or higher

Nice to have

Prototyping experience (Figma, Miro or similar)

Use of AI tools in analysis and documentation

Experience with analytics dashboards

What we offer

Fully remote work from Europe or Ukraine

Paid vacation: 21 days, paid sick leave: 5 days

Medical insurance / benefits budget

A product with real scale and a direct impact on how it grows