System Administrator

Responsibilities

Support users (L1-L3)

Configure internal systems

Diagnose and troubleshoot technical issues

Maintain, troubleshoot & upgrade the network infrastructure

Install and maintain servers, devices and firewall

Monitor infrastructure

Ensure the smooth deployment of new SaaS applications

Configure & troubleshoot IDP, RBAC, Jira, GCP, AD (DC, NPS), Radius

Update technical documentation

Requirements

Experience and ownership:

3+ years iт SysAdmin role with strong onsite presence

Ability to be the primary IT owner for the Kyiv office day to day (walk-ups, incidents, projects), with structured escalation to the global Corp IT team

Strong hands-on troubleshooting across endpoints, identity, network, and AV

Endpoints and device lifecycle (macOS and Windows)

Strong macOS and Windows support skills, including diagnostics, OS upgrades, drivers, and common corporate apps

Experience managing macOS with Jamf (Jamf Pro preferred): enrollment, profiles, policies, patching, software deployment, FileVault

Experience managing Windows with Intune: enrollment, configuration profiles, compliance policies, app deployment, patching baselines

Full equipment lifecycle ownership: provisioning, enrollment, inventory, repairs/RMA, loaners, secure wipe, and disposal

Identity, access, and productivity tooling

Working knowledge of Okta: user lifecycle, group-based access, MFA troubleshooting, app assignments, and SSO troubleshooting

Google Workspace administration basics: user/group management and practical troubleshooting (login, email, permissions)

Atlassian tooling basics: Jira and Confluence user management, groups/permissions, and common access issues

Understanding of least-privilege access and clean access request handling

Office networking and infrastructure

Strong office network troubleshooting: LAN/WiFi issues, switch port basics, AP troubleshooting, DHCP/DNS symptoms, VPN client issues

Familiarity with firewalls (FortiGate preferred): user VPN troubleshooting, basic policy understanding, and collaboration with network owners

Understanding of VPN concepts

Security and IT hygiene

Good security instincts: phishing awareness, safe handling of credentials, device security baselines, patching urgency, and incident discipline

Communication and collaboration

Good English for documentation and coordination with the global team

Service-oriented mindset, clear updates, and ability to handle interruptions while keeping control of priorities

Nice-to-have

Familiarity with certificate-based access concepts and auth integrations such as SCEP, AD, LDAP, RADIUS

Basic scripting/automation (Bash, PowerShell, Python) to reduce manual setup and speed up repetitive tasks

Familiarity with public cloud concepts used in corporate tooling (GCP preferred; AWS/Azure acceptable), especially IAM and networking basics

Experience supporting printers, access control vendors, and office buildouts/refreshes

What we offer:

International company with several offices in different locations : Tel-Aviv, Kyiv, Warsaw, Limassol.

Granting an Option;

A professional environment with great people to work with;

Competitive salary, performance review;

Flexible working hours, no one here tracks your work time because our culture is built on trust and cooperation;

Social and welfare packages;

20 working days paid vacation and 100% sick leaves coverage;

Opportunities to make a difference, to develop and grow;

Regular corporate celebrations, team buildings and fun activities;

Comfortable office close to the metro station. Our Kyiv office is open 24/7 with all safety and health measures in place.