Senior DevOps Engineer

About Flamingo

Flamingo is revolutionizing the Managed Service Provider (MSP) industry with an AI-driven, open-source platform for IT and security. Our goal is to empower MSPs with automation, optimization, and scalability tools to enhance their operations.

Role Overview

This role focuses on building a SaaS product with additional support for local installations. You'll own the design and implementation of cloud infrastructure from the early stages, setting the foundation for how the platform operates.

The product is fully Kubernetes-based - a multi-tenant fleet of private GKE clusters on GCP, provisioned with Terraform and reconciled by ArgoCD from our own Helm charts. Strong expertise in cluster management, automation, and container orchestration is essential. The system is high-load, so reliability is the top priority. You'll also contribute to our open-source product.

Key Responsibilities

Design and maintain GCP infrastructure (compute, storage, networking, IAM, KMS, managed databases) using Terraform

Operate a growing fleet of private GKE clusters: administration, upgrades, capacity planning, Gateway API, custom Helm charts

Build CI/CD pipelines with GitHub Actions and ArgoCD following GitOps practices, including ephemeral per-PR environments

Implement monitoring, logging, and alerting with Mimir, Loki, Alloy, and Grafana - dashboards and alerts as code

Design and secure cloud networking: VPC architecture, load balancers, Cloud Armor WAF, TLS automation, NetworkPolicies

Operate the stateful layer with engineering teams: MongoDB, Kafka, Cassandra, Pinot, Redis, NATS, Cloud SQL - sizing, upgrades, backups, disaster recovery

Collaborate with engineering teams on deployment strategies and reliability

Qualifications

Must-Have

Kubernetes - strong expertise in cluster administration, workload orchestration, and GitOps practices; ability to write and maintain custom Helm Charts

Terraform - proven experience managing infrastructure as code and operating multi-environment estates on GCP

Cloud platforms - solid knowledge of GCP core services, including compute, storage, and managed databases; equivalent AWS depth is fine if you are ready to work GCP-first

Cloud networking - experience with VPCs, subnets, routing, firewalls, and load balancers, ensuring secure and reliable connectivity

Infrastructure security - practical experience with IAM, workload identity, secrets management, TLS, encryption (KMS/CMEK), and policy enforcement in production environments

CI/CD workflows - experience building and maintaining pipelines with GitHub Actions/GitLab CI and ArgoCD/FluxCD

Databases and messaging - operational knowledge of MongoDB, MySQL/Postgres, Redis, and streaming platforms such as Kafka; comfortable running stateful workloads on Kubernetes

Observability - hands-on use of Prometheus, Grafana, Loki, and similar tools for monitoring, alerting, and tracing

Nice-to-Have

Multi-tenant SaaS platform experience: namespace- or cluster-per-tenant models and tenant provisioning automation

OpenTelemetry and distributed tracing, SLOs, and incident response practice

Supply-chain and compliance work: cosign/SBOMs, image scanning, SOC 2 or ISO 27001

Experience with serverless architectures and event-driven systems, such as AWS Lambda, Cloud Functions, or Pub/Sub triggers

Experience contributing to or maintaining open-source products

Relevant certifications would be a plus

Why Join Flamingo?

High-impact role: Make a direct impact on the stability and scalability of our AI-driven platform.

Innovative Tech Stack: Work with cutting-edge AI, security, and cloud technologies.

Remote-first Culture: Flexibility to work from anywhere while collaborating with a top-tier team.

Mission-Driven Company: Join a team passionate about disrupting the MSP industry and making enterprise-grade security and IT automation accessible to all.