Junior Business Systems Analyst

About the Company

Sales'Up is a leading Creatio implementation partner, helping enterprise clients across FMCG, Agro, Finance and Pharma transform their business processes. Over 8+ years, we've delivered 100+ successful CRM projects and built our own industry-specific products.

Join us to work on complex, real-world enterprise challenges and grow together!

Role

We are looking for a Junior Business Systems Analyst to join our team and work at the intersection of business needs and system configuration. You'll help gather and clarify requirements from enterprise clients, work hands-on with the system, and dive into data and dashboards — growing step by step into a full business analyst role on projects for market leaders in FMCG, Agro and Finance.

Main Responsibilities

Get familiar with existing system logic and handle simple to medium configuration tasks based on defined specs

Verify that configured scenarios actually work from the end-user's perspective

Help gather and clarify requirements from clients — ask the right follow-up questions when a task is underspecified

Understand the business problem behind each request and connect it to process, users, or expected outcome

Work with analytical data: navigate large data volumes, build and read dashboards

Provide realistic time estimates for tasks and own those estimates

Document what was done and flag open questions

Communicate calmly and clearly with clients and the internal team

Requirements

Analytical thinking — experience working with large data volumes, ability to navigate and draw conclusions from data

Experience working with dashboards and analytics tools

Ability to give realistic estimates on tasks

Attention to detail and independence

Willingness to ask questions when something's unclear, rather than guessing

Basic technical background, ideally with some exposure to CRM configuration

Comfortable working directly with business users

Nice to Have

Experience configuring CRM/BPM/ERP or low-code/no-code systems (Creatio/Terrasoft is a plus)

Background as a junior BA, functional consultant, CRM consultant, or implementation specialist

Understanding of sales, service, or document workflow processes

We Offer

Professional development through internal and external training programs

Transparent model of professional and career growth

Option to work in the office or remotely

24 days of paid vacation

English language courses